Our solutions at a glance

Our public social programme solutions are specifically designed to meet the needs of our public sector clients and include:

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Grocery

Financial support to cover the most basic need for food and other household groceries from all the major supermarkets in the UK.
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Home to school

Helping local authorities deliver funding to families to help children travel to school for free by bike.

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Energy

Distribute energy vouchers covering prepaid gas and electricity meters and bill payment customers. 

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Welfare support

Deliver broader financial support to cover groceries, personal hygiene products and clothing.

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Household

Vouchers for home furnishings to replace damaged items from damp and mould to keep families safe and healthy.

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YourChoice

A wider voucher range to support multiple initiatives, including incentives for behavioural change. 

A trusted and experienced partner to deliver support for public good

Our solutions have been specifically designed and built to support the UK public sector, something we've been doing for the last 20 years. And during this time, implementation and ease-of-use has been a priority for us. We empower our users to take control of their data and easily track, monitor and report on platform spend and usage. We score consistently high satisfaction ratings and offer a secure set up with ISO standards and Cyber Essentials Plus.

More than 2.5 million beneficiaries supported through public social programmes

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The largest facilitator of cost-of-living support provided by central and local government with over £1bn distributed

Beneficiary satisfaction score of 94.1%

“Excellent” Net Promoter Score of 72

Available through two major public sector framework agreements

CCS Government payment solutions framework (RM6248)

CCS Fund Administration & Disbursement services framework (RM6322)

How do our public social programmes work?

Quick and easy, our eCodes provide you with a simple and effective way to issue eGift cards and eVouchers with minimal effort for you and recipients. This is how they work:

 

Ordering them

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Create

Enter the recipient’s email address (or upload a group of emails at once), choose the value, and when to send.

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Tailor

Choose from a library of email templates and write a message to groups or individuals in your own words.

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Confirm

Review, pay, and off it goes!

Redeeming them

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Ping

An email will be delivered to the recipient with a unique 16-digit eCode.

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Select

They choose the eGift card they want from the easy-to-use website.

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Receive

eGift cards will arrive instantly via email ready to spend.

"When the war broke out in Ukraine, we had an influx of refugees that needed urgent care and essential items. It was important to us that these vulnerable people felt wanted, accepted and valued within our community, which included giving them options and the ability to choose which core items they needed most. Using the existing framework, we were able to quickly and easily distribute supermarket vouchers, which eased the transition for them into their new life."

- East Renfrewshire Council

Discover more Reward Gateway | Edenred success stories

East Renfrewshire Council

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