Always-on support and educational content

You can provide fully confidential advice, practical information, support and counselling to employees available around the clock with our EAP offering. It’s another way to show your people that they are valued and to help attract and retain employees. Our EAP helps to:

employee assistance programme - areas of employee wellbeing

Support employee wellbeing

Give your people the support they need, when they need it most with access to resources for mental health, wellbeing, fitness and more.

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Reduce absenteeism

Minimise mental health-related sickness, stress, absence and attrition with the right tools in place.

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Boost your overall EVP

Strengthen your EVP with a valuable benefit for all of your people that's there for them if and when they need it.

Provide a library of wellbeing tools and resources

Our EAP can help reduce stress, boost wellbeing and encourage a healthier, happier workforce. The comprehensive library of wellbeing information covers:

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Life support

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Physical health

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Emotional health

Quick, confidential and there when needed 

Health Assured offers a quick, confidential and highly professional way to resolve personal challenges, and is there whenever your employees need it. The EAP can help employers support their staff with issues such as mental health conditions, health and wellbeing information, stress at home or work, financial issues (including debt), family and relationship matters and consumer issues.

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employee assistance programme - Health Assured

Support 24/7/365 for employees and their families

The Health Assured EAP service is available to employees and immediate family members. In addition to phone-based counselling and advice, employees can use both an online portal and smartphone app, accessible whenever they like, wherever they might be.

Health Assured offers different levels of covers such as Helpline EAP, Essential EAP and a Complete EAP package.

Featured eBook

15 Benefits to Truly Make a Difference in Your Employees' Lives

Looking to offer a benefits package that has a meaningful and positive impact on your people? Learn more in this free resource!

[eBook] 15 Benefits to Truly Make a Difference in Your Employees' Lives

"Our offline employees love that they can apply for salary sacrifice options on any device, at any time through our engagement hub. It's especially helpful to have a 24/7/365 help desk number in case employees have questions when we're not around."

- HR Administrator at DB Cargo

Discover more Reward Gateway | Edenred client success stories

[Client Testimonial] DB Cargo

Employee Assistance Plan FAQs

How can an EAP fit alongside existing wellbeing resources?

An Employee Assistance Programme is a crucial component of your employee experience platform. This offers immediate and confidential support to your people, where most other wellbeing resources are more preventative tools.

Is using an EAP confidential?

Yes, using the Employee Assistance Programme offers your employees full confidentiality. All you will be able to see as the administrator is the number of employees who have accessed the programme, with all other data protected and anonymised.

Request a demo to learn more: