Resources to connect, support and recognise your people today and every day
It’s a challenging time for businesses and leaders everywhere. More than ever before, we all need ideas to connect, recognise and support our people in meaningful ways, through difficult times. We hope this resource centre helps bring you inspiration, insights and practical ideas to help you navigate the new normal and beyond. If you’re looking for more support with the COVID-19 pandemic, please click here to learn how we’re helping our current clients.
Stay safe and well, The Reward Gateway team
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How to connect, recognise and support employees through...
HR technology for the future
Embracing technology is critical for a business's continuity and eventual growth as we move past the height of the COVID-19 pandemic. How can HR leaders put in place the right systems to connect, recognise and support their people, amidst budget constraints and uncertainty?
Open and honest communications
We’ve always believed in open and honest communications, but now is the time to further anchor employees’ trust in their employers. How can you reassure employees of business actions, and keep them informed on important company updates?
22/04/2020 blog
The Reward Gateway story: A look back at our first month during COVID-19
5-min read
Get a detailed look into our own first month in the COVID-19 pandemic. Discover how we transitioned to a remote workforce and navigated the employee experience in a challenging time.
How to manage writer’s block when creating employee communications
4-min read
Unsure what to write about when it comes to keeping your people updated during the COVID-19 pandemic? If you’re new to blogging it can be difficult to find topics that you think will help and engage your employees, but the key is not to overthink it. Learn more about how you can stay visible even from a distance.
Breaking through the noise: 3 new ways to connect with your people
5-min read
If you have a geographically-dispersed team (or are dealing with many remote workers), how can you reach them? Whether employees are working in different offices across the globe, or they're on the road all day without access to a computer, one thing is clear: Connection is the fuel to better engagement.
6 Steps to Create Connections during the COVID-19 Pandemic
15-min read
When your work environment goes through an abrupt upheaval, it can be difficult for HR leaders and communications professionals to know how to act. Where do you start, when your focus has to be shifted to crisis management? Learn more about how to connect, recognize and support your people in times of uncertainty and crisis.
Coronavirus and the role of HR: Staying connected to your people in times of uncertainty
6-min read
What should employers focus on in a time of heightened concern? We spoke with Group HR Director, Robert Hicks, and our Head of Engagement and Internal Communications, Catrin Lewis, to get more insight and practical tips for HR leaders to adapt for their own workplace.
In today’s world of more remote or geographically-dispersed workers, it can be difficult to cut through the clutter and create communications that employees pay attention to. See how our Head of Global Engagement and Internal Communications has adapted employee communications to reach all employees, no matter where they are, with meaningful information to strengthen connections between employer and employee.
How to showcase your company culture with themed communications calendars
5-min read
Sometimes the hardest part of creating effective employee communications is knowing where to start, or how to organise your thoughts. We’ve found that anchoring your communications within themes and values can help. Learn more about how to craft your calendar in our blog.
New or nervous about internal communications? See how our own Head of Internal Communications developed a tone of voice for employee communications to build trust, empathy and connections among our 400+ workers.
Continuous, frequent employee recognition and appreciation
Recognising and thanking your people for their actions and the impact they're making every day improves the motivation, morale and wellbeing of our people. When employees might not be able to see one another face-to-face and feel isolated, or are making sacrifices on the front lines of essential services, valuable employee contributions could go unnoticed. Here a few resources on how recognition can help connect your company today.
06/05/2020 blog
8 employee perspectives on the reality of remote onboarding
8-min read
What is remote onboarding truly like? We wanted to go straight to the source so we asked RG employees what had the biggest impact on their onboarding experience when it couldn’t be done face-to-face. Here’s what they had to say.
11 employee recognition best practices to future-proof your culture
8-min read
Given the current climate, it’s more important than ever to make sure your people feel motivated and connected to your organisation. Start by incorporating these best practice steps into your company’s approach to employee recognition.
Embracing uncertainty with creativity: 3 ideas for recognising remote employees
4-min read
In the face of the COVID-19 pandemic, many employees are finding temporary remote working as the new normal. As leaders, we have an opportunity to elevate recognition and connect people to our organisations and to one another, so they feel supported and appreciated for the hard work they’re doing from afar.
5 steps to show your frontline workers appreciation, today and every day
7-min read
For many organisations, pivoting to online or remote working isn’t an option, and traveling into work each day to provide essential services to thousands of customers or patients can bring high levels of anxiety and stress for employees. Now, more than ever, our frontline employees need us to say, “I see you and I appreciate what you do.”
What does Peer-to-Peer Recognition Look Like Today?
7-min read
When recognition isn’t built from the top-down, but rather is accessible and encouraged for the whole business, employees feel valued, no matter where or how they work. Learn more about the importance of peer-to-peer recognition and how you can kick off simple ideas at your organisation, even remotely.
Recognition done the proper way reinforces desired behaviours and company values that may not be in the spotlight. Learn more about how to teach your people to strategically recognise to show others what’s moving the business forward.
It’s not always easy knowing the right things to say or do. But it’s a leader’s job to step up in times of uncertainty to communicate and support their people. Learn more about how to create more visibility among leadership, especially in times of high-change and stress.
13/05/2020 Blog
Finding your North Star: Why company purpose matters more than ever
5-min read
Right now we are all faced with extraordinary challenges and for some, those challenges will be life changing. In a matter of weeks the way we do business has been turned on its head. But Having a clear purpose gives everyone the opportunity to find a connection with your organisation that is meaningful to them. Here’s why it matters more than ever.
Remote onboarding strategies to strengthen the employee experience
6-min read
Improving the employee experience while onboarding employees remotely can seem challenging at first, but if you keep your company culture at the core with some fun along the way, you can have a successful remote onboarding. Learn more in our latest blog.
Employee onboarding sets the tone for an employee’s experience with your organisation. And in times of crises, this is arguably more important. Now more than ever, it’s crucial to make sure our remote onboarding efforts are well-received. Here’s how to put yours in place.
The CEO Corner: Leading with trust, caution and optimism during a crisis
5-min read
Executives and other business leaders face day-to-day challenges, but dealing with a crisis is different and when it comes to an existential threat like a global pandemic few can be expected to be prepared. See how CEO Doug Butler has handled the pandemic with visibility and communications as the cornerstones to his approach.
Adopting a Changemaker mindset in times of crisis: 3 qualities of inspiring leaders
4-min read
With HR leaders under more pressure to adapt to shifting priorities and increasing demands, now is the time to adopt a Changemakers mindset. Our SVP of Global Consultancy, Kylie Green, shares the three trademark characteristics that can help you inspire others and drive innovation through times of change and challenge.
The CEO Corner: Reaching your people starts with pushing your communication boundaries
4-min read
Being visible and connected to people in the business is the key for CEOs and other managers alike. But it’s not always easy. We’re in a world now with a more mobile and remote workforce, oftentimes with people who aren’t in the same office and in my case, not even on the same continent. Here are some tools and strategies to keep in your pocket if you’re unable to rely on that face-to-face traditional Monday morning meeting.
Now is the time for leaders to proactively reach out and improve their visibility and accessibility with the entire organisation. Employees need to see, hear from and ask questions of you, especially during times of uncertainty. But where can you start? Here are five ideas to spark inspiration.
The uncertainty of the pandemic means many of your people are likely struggling with an abrupt change and disruption to their lifestyle, which could include being new to remote work, struggling financially or an increase in anxiety and stress. But employers can be their people’s greatest support by focussing on innovative ways to stretch disposable income and bring tangible savings to ease everyday stress, create safe spaces and open communications about mental health, and much more.
27/05/2020 Blog
Set up for success: How leaders can boost wellbeing and productivity
6-min read
As we continue navigating the COVID-19 pandemic, we've received a number of questions from HR leaders about managing wellbeing through this crisis. With these concerns in mind, discover three tips on how leaders can maintain balance and maximise productivity, for yourself and those you work with.
6 creative and high-impact ways to support employees financially during COVID-19
6 min read
As many households shoulder the burden of reduced income and companies cancel or postpone their annual remuneration review or bonus programmes, it’s no wonder that financial security tops the list of issues employees are concerned about. Here are six ways you can help ease your employees’ financial worries and boost your overall EVP in times of need.
15 Ideas to Maintain Morale, Wellbeing and Company Culture
3 min read
During an hour-long Q&A with Ben Waterfield, Engagement Manager at Dunelm, John Frith, Chief People Officer at Checkatrade.com and Ian Pettigrew, Director & Coach at Kingfisher Coaching, we discussed different ways leaders can nurture trust and connection as employees work in an unpredictable, and high-pressure situation. Here are our top takeaways.
20 Ideas to Strengthen Culture, Wellbeing and More
3-min read
How can you maintain morale, wellbeing and company culture during the coronavirus? Here are 20 ideas to get you started from HR leaders around the world.
16 Ways to Connect, Support and Recognise Teams in Times of Uncertainty
When faced with an ever-changing situation such as COVID-19, employers need to act quickly to reassure their employees and deliver important information.
Now, more than ever, HR leaders should look for new ways to connect, support and recognise their people, in meaningful ways. Check out our infographic for our top takeaways.
The new age of work-life balance: How to connect your people and improve employee wellbeing
5-min-read
This time of adjusting to the “new normal” means finding ways to support our people outside of the office. Done correctly, this can also help nurture company culture from any location, which is especially important as we look to find new ways of keeping remote employees engaged. See how you can prioritise employee wellbeing in key ways.
How to navigate temporary remote work and keep your people connected
5-min read
For organisations that might not have a large remote workforce, have never encountered the need for remote work, or don’t have access to the resources or support we have at Reward Gateway, we understand this transition is not easy and can be frustrating. Get advice from our Chief Technology Officer on how he prepared the workforce to go remote.
Over a very short span of time, thousands of employers across the country have either increased the number of employees working remotely, or introduced it to their workforces for the first time. More than ever, we need to prioritise open and honest communication, and make sure the achievements we don't get to see in action are still recognised and visible to the rest of the company. Here are our top five tips on how to drive connections and engagement across a remote workforce.
Redefining the work-life divide to improve mental wellbeing 42-min watch
During times of uncertainty and new working habits, maintaining wellbeing is critical. See how improving employee wellbeing through tangible benefits that help with essential purchases, combined with a renewed focus on mental health awareness at Tower Hamlet Homes has helped its people through these stressful times.
We’ll be updating this resource hub weekly to make sure it’s filled with the most useful content as you and your teams navigate these uncertain times. To help, I’d love to hear from you on what you’d like to see next. Feel free to let us know your thoughts in the form on this page. If you’re looking for more support with the COVID-19 pandemic, please click here to learn how we’re helping our current clients.
