Driving a 37% improvement in employee turnover and more than £24,000 of savings with ‘Copart Rewards’, a platform loved by 98% of employees

As a result, Copart Rewards was launched. The new platform effectively streamlined the process for Copart UK’s employees to access all of their benefits via segmented hubs. Individuals from right across the business were involved with the development of Copart Rewards, helping ensure the platform was as useful and engaging as possible.

The People Experience team worked closely with Reward Gateway | Edenred to drive Copart Rewards from strength to strength. As the number of active users went up and up, Copart UK continued to develop the platform and streamline access to employee benefits with user-friendly ‘mini hubs’ that were highlighted in company communications.

What they achieved

Copart Rewards has had a profoundly positive impact on the business, with the platform reaching a 98% active user rate, and the most recent employee engagement survey seeing an 88% increase in participation. In turn, 90% of survey participants said they were extremely satisfied with the benefits available to them via Copart Rewards, which is reflected in the whopping £24,000 of savings through Discounts and the £65,000 that’s been spent through Rewards.

Since the platform’s introduction, Copart UK has experienced a consistent decrease in employee turnover, dropping by an impressive 37% from a 48% turnover to a 30% turnover in two years. And peer-to-peer recognition has been well and truly put under the spotlight, with 11,580 recognition moments shared since the launch of the programme and the recognition engagement score soaring to 86% over two years.