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How retailer Dunelm used world-class technology to drive 600% increase in communications engagement

Dunelm is the UK’s leading home furnishing retailer, operating across 169 superstores throughout the country. The company currently employs 10,500 staff across their stores, head offices, call centers and warehouses, and was featured on Glassdoor’s "Best Places to Work" annual list in 2019. What first started as a discounts platform has emerged as an all-in-one wellbeing, communications, recognition and discounts hub that’s central to the Dunelm culture. 

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  • Peer-to-peer and manager-led reward and recognition features to reinforce core values and create a culture of continuous and strategic recognition
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