The Hyde Group had flexible and voluntary perks platforms in place, but engagement had become static and uptake was tailing off. After working with Reward Gateway, the social housing organization increased engagement from 61% to 74% and improved its offerings to increase employee engagement.
Industry:
Social Housing
Number of employees:
1,280
Number of locations:
15
Platform features:
Employee discounts, employee engagement platform
The challenge
The challenges the business was facing centered around increasing employee discounts uptake, increasing employee engagement and improving awareness of offerings with effective communication. When The Hyde Group's existing perks platforms became less engaging and uptake became static, it was clear to Reward Advisor, Laurie Davis, that it was time to implement a new solution.
Our partnership with Reward Gateway has been really easy. All the feedback we get from staff is great.
The approach
The Hyde Group partnered with Reward Gateway to put a new, on-brand discounts platform in place. With employee engagement data in mind, they created a new employee engagement hub, encompassing new employee discounts.
Over the past 10 years of working together to continue engaging their workforce with customized offerings, The Hyde Group has continued to increase engagement and innovative with Reward Gateway.
What stands out to us is the fact that we've worked with Reward Gateway for about 10 years now.
The results
The Hyde Group continues to evolve its site and put in place new programs with Reward Gateway. The dedicated employee platform called "iSave" is accessible anytime, anywhere to all their employees. Since implementing the program, they've seen a 14% increase in engagement for the flexible discounts platform.
Employees use the platform on a regular basis to get retail and technology discounts, while improving employee communications and engagement. Since working with Reward Gateway and introducing new discounts, Hyde Group now has a 74% staff satisfaction with HR initiatives.
4%
increase in engagement with discounts platform
12%
increase in staff satisfaction with HR initiatives
Related Resources
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